COVID-19 UPDATE
Information about what Element on Coolum Beach is doing to support you and your travel plans…

In light of current events, we would like to reassure our valued guests about procedures that have been implemented within the resort to reduce exposure to COVID-19 (Coronavirus), so you can be safer when you stay with us.

We have upgraded our already intense cleaning processes to now include a sharper focus on sanitising bathrooms and all surfaces and touchpoints throughout the complex. This includes items such as keys, door handles, handrails, lift buttons, telephones and remote controls.

Some key points to note:
· We offer “Express Check-In and Check-Out”; should you wish to do so, you will now be able to let yourself in and out without physical contact with anyone.
· If you are minimising your contact with people during your stay, we recommend that you order food deliveries to your apartment door. Let us know if we can assist you with selecting a provider.
· Each apartment has its own, separate air-conditioning unit. No two units are connected through any means of ducting.
· Antibacterial sanitiser is used on all carpet, upholstery, tile and curtain cleaning work to ensure surfaces are clean.
· We offer a flexible cancellation policy when you book direct.

While we always uphold the highest standards of sanitation, the wellbeing of our guests and team is our top priority. We think through expanding our existing processes to include these few additional items, and we will be able to offer you the Element on Coolum Beach experience that you expect and enjoy. 
N.B. For your safety, we please ask all guests to be considerate to others and maintain safety standards to comply with government suggestions.

We look forward to you continuing to enjoy our little piece of paradise here in Coolum Beach where you can relax and unwind in the days, weeks, months and years to come.

See you soon

Kindest Regards

Susannah & David Hart